LISTEN NOW TO
eCommerce Townhall with Jon Tucker
Take your store to the next level with the actionable ideas you’ll get from each episode. Be sure to subscribe to get updates when we publish new interviews.
NEW EPISODE EVERY FRIDAY
About Ecommerce Townhall
Hosted by Jon tucker
Jon Tucker is the CEO and founder of HelpFlow. HelpFlow is a 24/7 done for you live chat team helping 100+ eCommerce stores drive more sales. Over 5 years with HelpFlow and 10 years before that running marketing for fortune 500 ecommerce brands, Jon has seen the inner workings of how to drive massive conversion rate increases in ecommerce.
Welcome to eCommerce Townhall
Where 6 and 7 figure eCommerce store leaders learn how to scale and streamline to get to the next level. You’ll learn strategies from the industry experts behind successful stores. We’ll dig into how they do conversion and revenue optimization, paid traffic strategies, email and lifecycle management, customer service, and much more.
Take your store to the next level with the actionable ideas you’ll get from each episode. And be sure to subscribe to get updates when we publish new interviews.
Latest Episode
eCommerce Townhall Ep11: Growing Your Business through an Exceptional Customer Service with Michael of Gorgias
Season 2, Episode 11 | 30 mins
Your customer service team is your company’s first line of defense. In order to have a lasting, successful business, it is paramount that your customers are treated with the utmost care and respect. When you provide quality customer service, you create a positive environment for your employees, who then, in turn, take their positive attitude to interactions with customers. Furthermore, happy employees make for happy customers! Join this conversation with Michael Potters as we dig deeper into that. We will discuss how to make a customer experience awesome while also leveraging it to be a big revenue driver in your business.
Michael is the Enterprise Partner Manager at Gorgias, a multichannel helpdesk for e-commerce brands. Gorgias empowers over 7,000 businesses with better customer service on platforms like Shopify and Magento. Before Gorgias, Michael was the Co-founder and CEO of Parachute Coffee, a coffee subscription service that LeJeune Brands acquired in 2020. Outside of work, Michael volunteers at King’s University College as an Alumni Association Board Member, leading the outreach and coordination for the Toronto Alumni Chapter.
So stay tuned, dig in and make sure to implement what you’ve learned. Visit www.ecommercetownhall.com for show notes.
Other Episodes
Лучшие онлайн-казино в россии лучшие российские сайты казино 2024
Лучшие онлайн-казино в россии лучшие российские сайты казино 2024 Они не связаны с операторами гемблинга, что позволяет им честно писать о достоинствах и недостатках рассматриваемых порталов. более того, не на всех сайтах азартной тематики вам будут рады. некоторые...
Freespin Veren Siteler
Всё это имеют туристические эндуро, рассчитанные на длительные автономные поездки по плохим дорогам и бездорожью. Платой за дальнобойность стал большой вес и уменьшение проходимости по сравнению с малокубатурными эндуро. Туристические эндуро требуют достаточно высокой...
Бонусы В Покердом На Ноябрь 2024 Как Получить Промокоды
В таблице представлено сравнение условий VIP-программ в руме. Ловите быка за рога — все бонусы являются временными. Покердом может в любое время отменить акцию без уведомления.Бонус За Успешные Спортивные СтавкиМногим пользователям особенно нравится рабочее зеркало,...
Kayan Makaralar ve Ücretsiz Döndürmeler ile Kazan!
Aşağıda, Sweet Bonanza slot oyununda dikkate alabileceğiniz bazı stratejiler ve taktikler bulacaksınız. Sweet Bonanza’nın bahis aralığı, oyunun sürümüne ve kumarhane platformuna bağlı olarak değişebilir. Bu nedenle, oyunu oynamadan önce oyunun kurallarını ve bahis...
online casinolar
İhtiyacınız olan yardımı almak için canlı sohbet, e-posta veya telefon yoluyla ulaşabilirsiniz. Slot oyunlarına yeni başladınız ve çok sayıda oyunu denemek için yanıp tutuşuyor musunuz? O halde size keyifli dakikalar diliyoruz - sırası gelmişken oyun otomatlarımızla...